Yes, you can cancel a direct debit. 

Do the following steps to cancel your direct debit.

1. Log into your OFX account.

2. Navigate to Accounts.   

3. Click on Account actions, and the select Deposit funds from the dropdown.

4. Select the Direct debit tab.

5. Select the Scheduled direct debits tab. You should be able to view all scheduled direct debits and their statuses:

6. Click on the 3 dots for the direct debit you wish to cancel with a status of Scheduled. The Cancel button will appear. Click Cancel to confirm cancellation of the direct debit. 

7. The direct debit will disappear from the list of Scheduled direct debits once the cancellation is confirmed. 

 

Why is this page important?
This information is crucial as it helps customers manage their finances effectively by allowing them to stop unwanted payments, ensuring they have control over their accounts and preventing potential overdrafts or fees associated with insufficient funds.

 

Next Steps:

1. Contact OFX customer service if you're not able to cancel your direct debit via the OFX platform. It is advisable to provide them with your account details and any relevant information regarding the direct debit in question. Additionally, it is recommended to inform your bank that you are cancelling the direct debit to avoid any future charges.
2. Provide your account details and specify which direct debit you wish to cancel.
3. Confirm the cancellation.
4. Notify your bank about the cancellation.

 

Related FAQ Articles:

• Can a user update the account linked for direct debit?