Email Verification for New Browsers is a security enhancement designed to provide your account with an extra layer of protection. When you log into your OFX account from a web browser or device that our system does not recognise, you will be asked to complete a one-time verification step via your registered email address.

This helps defend against unauthorised access, such as hacking or phishing attacks. This requirement applies to all corporate and consumer customers when using a new browser for the first time or when browsing in incognito mode.

Why is this important:
At OFX, keeping your money and personal information secure is our top priority. As cyber threats become more sophisticated, we are constantly uplifting our authentication security to stay ahead of potential risks. By requiring you to verify a new browser through your email, we add a critical barrier that prevents someone from accessing your account even if they have obtained your password and multi-factor authentication (MFA) credentials. It is a simple step that provides significant peace of mind.

Related FAQ Articles:

• I use incognito/private browsing mode — will I be asked to verify every time?

• I'm logging in on a new device/browser — what should I expect?