Email verification is a standard security requirement for both corporate and consumer customers using the OFX platform. This additional security layer is triggered whenever you attempt to log into your account under specific circumstances that require identity re-confirmation.

You will be asked to complete email verification if:

• You are using a new web browser or device for the first time.

• You are using a browser in incognito or private mode.

• You have recently had your Email Address, Mobile Number, or MFA credentials reset.

Related FAQ Articles:

• What is Email Verification for New Browsers?

• I use incognito/private browsing mode — will I be asked to verify every time?

• I'm logging in on a new device/browser — what should I expect?