What payment methods can I use for my monthly subscription?

Core Purpose This article informs OFX business customers about the accepted payment methods for their monthly subscription and provides instructions on how to update these details to ensure service continuity. Key Actions & Information Accepted Methods: Customers can pay using their Currency Account Balance (in their base currency) or a Debit/Credit Card. Management Steps: Users with billing access can update their payment method by navigating to Setup > Billing and selecting Edit. Billing Cycle: Invoices are charged on the first day of the billing period. Grace Period: If a payment fails, OFX will reattempt the charge. However, if a payment remains outstanding for 30 days, the subscription is cancelled, and services are disrupted.

  • Jun 26, 2026
  • Knowledge

Details

Before you set up your monthly subscription payment, ensure you have an active OFX account and access to your account’s billing section. You’ll need to have either a sufficient balance in your currency account or a valid debit or credit card available.

The following payment methods are accepted for your monthly subscription:

  • Currency Account Balance: You can pay using your currency account balance, based on your base currency. This option allows you to utilize funds already available in your account.

  • Debit or Credit Card Payments: You can add a debit or credit card as a payment method for your subscription.

 

Next Steps

  1. Log into your OFX account.

  2. Navigate to the Billing section.

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  1. Click on “Edit” to update the payment method.

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  1. Choose your preferred payment option:
    a. Currency Account Balance: Ensure your account has sufficient funds in your base currency or add a valid debit or credit card.
    b. Debit or Credit Card: Enter your card details and save them as your payment method.

  2. Confirm your selection and save changes.

  3. You will receive a confirmation message once your payment method is updated.

  4. If you encounter any issues or have questions about your billing, contact the OFX support team for assistance.

We charge your subscription invoice on the first day of your billing period. If you miss a payment due to insufficient funds or an invalid payment method, you can update your details at any time while we reattempt the charge.

Why is this important

  • Avoid Cancellation: If a payment remains outstanding for 30 days, your subscription will be cancelled.

  • Service Continuity: Non-payment results in your services being disrupted, which may affect your ability to process transfers or access platform features.

  • Payment Flexibility: You have the flexibility to update your payment method or top up your account at any time during the reattempt period to maintain an active status.

Related FAQ Articles:

Title
What payment methods can I use for my monthly subscription?
URL Name
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Fees And Subscriptions