There are several reasons why you might not have received an email notification:

1. Spam Filters: Your email provider may have filtered the notification into your spam or junk folder. Check these folders to ensure the email was not misdirected.

2. Incorrect Email Address: Ensure that the email address associated with your account is correct and up-to-date. If there has been a change, update it in your account settings.

3. Email Preferences: Review your notification settings within your account to confirm that you have opted in for the specific notifications you expect to receive.

4. Technical Issues: Occasionally, technical glitches can prevent emails from being sent. If this is suspected, please contact customer support for assistance.

Why is this page important?
Understanding the reasons behind missing email notifications helps users troubleshoot effectively and ensures they stay informed about their account activities and transactions.

Next Steps:

1. Check your spam/junk folder for any missed notifications.

1. Log into your OFX account.

2. Navigate to ‘Setup’ from the main menu.

3. Select 'User’.

   

4. Verify your email address in your account settings.

5. Adjust your email preferences if necessary.

6. Contact customer support if the issue persists.