If you can’t use your usual verification method—like if you’ve lost access to your phone or are travelling—you can easily switch to another method you’ve set up.

Steps to change your verification method during login:

1. Go to the OFX login page and enter your email/username. Click Next.

   

2. When prompted for verification, look for the option labelled Change Verification Method on the screen.

   

3. Select this option to see all available verification methods you’ve set up (such as passkey, authenticator app, SMS, or security key).

   

4. Choose your preferred method and follow the on-screen instructions to complete verification.

Tips:

• If you’re travelling, SMS codes may not arrive. Use a passkey or authenticator app instead.

• Make sure you have at least one backup verification method set up in your account for situations like this.

• If you can’t access any of your verification methods, contact OFX Support for help.

Why is this important?
Switching verification methods ensures you can always access your account securely, even if you lose access to your primary device or method.

Related FAQ Articles:

• How do I manage my verification methods?

• How do I reset my password?

• How login works