A cardholder has used the card, what is the expected process?A cardholder has used the card, what is the expected process?May 11, 2026Knowledge
InformationDetailsAfter a cardholder uses their OFX card, the following steps are typically expected:1. Transaction Confirmation: Upon completing a purchase, the cardholder should receive a confirmation receipt from the merchant. This can be in physical or digital form.2. Review Transaction History: Refer to the following article for details on how to review your transaction history: How does a user view card transaction? Categorize Expenses (if applicable): Refer to the following article for details on how to categorize expenses: How can a user add expense categories to the card?Monitor Spending Limits: Ensure that the transaction does not exceed any set spending limits associated with the card. Refer to the following article for details on how to apply spend limits: How can a manager apply spend limits on a user’s card? Report Discrepancies: If there are any discrepancies or unrecognised charges, report them to customer support as soon as possible. Follow the procedures outlined for disputing transactions if necessary.Maintain Records: Keep the transaction receipt for personal records and future reference, especially for accounting purposes. Why is this page important?Understanding the post-transaction process helps cardholders manage their expenses effectively and ensures compliance with company policies regarding financial management. Next Steps:Regularly check transaction histories to ensure all purchases are accounted for and correctly categorized. Stay vigilant for any unusual activity on the card.TitleA cardholder has used the card, what is the expected process?URL Namekb-3152282009-a-cardholder-has-used-the-card-what-is-the-expected-process