When you reach your card issuance limit, you will not be able to issue any additional cards through the platform. This limit is in place to help protect your business from misuse and to ensure responsible card management.

What you will see:

• A message will appear in the platform stating:
  "You have reached the allowed card limit for your OFX account. Please review and manage your existing cards or contact OFX support for assistance with a limit increase."

  

• You will be blocked from creating new cards until you either remove unused cards or request a limit increase.

Next Steps:

To resolve this, you have two options:

1. Review and manage your existing cards:

   • Remove any cards that are no longer needed to free up space within your limit.

2. Request a limit increase:

   • Contact OFX support for assistance. The OFX customer support team will review your request and advise on the next steps. You may be asked to provide information about why you need additional cards and how they will be used.

After your request is reviewed, you will receive an email confirming the outcome and any further actions required.

Why is this important:

Understanding what happens when you reach your card issuance limit helps you plan ahead, avoid disruptions to your business operations, and ensures your account remains secure. If your business needs more cards than the standard limit, OFX provides a clear process for requesting an increase.

Related FAQ Articles:

• How can I request an increase to my card limit?