Managing subscriptions for part-time users is straightforward with OFX’s flexible billing system. You can add or remove users at any time during your billing cycle, and your invoice will be automatically adjusted to reflect these changes. This ensures you only pay for the services you actually use, whether your users are full-time or part-time.

Pre-requisites:

• Billing Manage permission is required to make changes to your subscription.

• Users Manage permission is required to make changes to user count.

Next Steps:

To handle subscriptions for part-time users, follow these steps:

1. Log into your OFX account.

2. Add or Remove Users:

   • Use the user management options to add new users or remove existing ones as needed for your part-time workforce.

3. Immediate Effect:

   • Most changes (including user additions or removals) take effect within a few minutes—typically up to 10 minutes.

4. Pro-Rated Adjustments:

   • If you add users, you’ll be charged a pro-rated amount based on the number of days the new users were active during the billing period.

   • If you remove users, you’ll receive a credit for the unused portion, which will be applied to your next invoice.

5. Review Your Invoice:

   • Updated charges or credits will appear on your next invoice. You can view these details in the Billing section of your OFX account.

6. Custom Plans:

   • If your business requires more tailored arrangements for part-time or variable users, you can request a bespoke plan by contacting OFX directly through the Contact Us page.

Why is this important:

Managing your subscription to match your actual user activity helps you control costs and ensures you’re only paying for what you use. Pro-rated billing and the ability to customise your plan provide flexibility for businesses with part-time or fluctuating user needs.

Related FAQ Articles:

• Will my Subscription invoice be adjusted if I add or remove users mid cycle?

• Can I customize my subscription plan based on my business needs?

• Where can I view my Subscription plan and Subscription invoices?