The Policy Enforcer's AI-powered Policy Creator can build policy for you. Using key details about your company, the Policy Creator generates a bespoke, professional expense and bill payment policy document — tailored to your business. Once generated, you can review, edit, and download the policy, and then use it directly with the Policy Enforcer to automate expense approvals.

Before you use the Policy Creator, ensure you have the following:

• Full Suite subscription plan enabled on your account

• Company Manage permission on your user profile to access the Agents section in the Control Hub

• The Policy Enforcer enabled — refer to How do I enable or disable the Policy Enforcer?

Next Steps

To generate a travel and expenditure policy using the Policy Creator, follow these steps:

1. Log into your OFX account.

2. Navigate to AI Workflows from the left sidebar (under the CONTROL HUB section).

   

3. On the Policy Enforcer, click Activate workflow.

   

4. If no policy document has been uploaded yet, you will see the option to Build me a Policy. Click this button to launch the Policy Creator.

   

5. The Policy Creator will use your company's profile details — including your company name, entity type, registered country, industry, company size, and base currency — to generate a bespoke policy document.

6. The AI will generate a comprehensive Expense & Bill Payment Policy document in the built-in editor. The policy will include sections such as:

   • Purpose & Scope

   • Expense Categories

   • Approval Thresholds

   • Receipt & Documentation Requirements

   • Bill Payment Guidelines

   • Reimbursement Process

   • Non-Reimbursable Expenses

   • Compliance & Consequences

     

7. Review and edit the policy: The generated policy is a starting point. Use the built-in Editor to review and refine the content to ensure it accurately reflects your company's specific requirements and internal guidelines. Once you are satisfied with the policy, select Save changes.

8. Activate the policy: To use the policy with the Policy Enforcer, follow these steps.

   The AI extracts spending rules from the document and uses them to suggest approvals for submitted expenses.

   1. Click the check box to confirm you reviewed the AI-generated policy, or click the relevant confirmation button to apply the policy to the Policy Enforcer.

   2. This enables the Use this policy button.

      

9. You can also perform the following actions.

   1. Download the policy: Click Download to save the policy document to your device for record-keeping or offline editing.

   2. Edit policy: Click to continue editing the AI-generated policy document.

10. Click Use this policy button. It takes a few minutes to activate the policy.

    

11. Once the policy is applied, the Policy Enforcer displays a list of extracted learnings — the rules and guidelines it identified from your policy. Review these to confirm the AI correctly understands your policy before enabling the Enforcer.

    

12. The AI-Generated rule may be updated or removed. See How do I upload a Travel & Expenditure policy document?

Why is this important

Not every business has a formal travel and expenditure policy in place — and creating one from scratch can be time-consuming. The Policy Creator removes that barrier by using your company's existing profile information to generate a professionally structured, ready-to-use policy in minutes.

This matters because:

• It gets you started quickly. You don't need to engage a consultant or spend hours drafting a policy. The AI does the heavy lifting, giving you a solid foundation to work from.

• It's tailored to your business. The policy is generated using your company's specific details — industry, size, location, and base currency — so it's relevant from the outset.

• It enables smarter expense management. Once your policy is in place and applied to the Policy Enforcer, the AI can begin reviewing submitted expenses against your rules — reducing manual approval workload and improving consistency.

• You stay in control. The generated policy is fully editable. It's your policy — the AI simply helps you create it. Human review and approval always remain with your team.

• It supports compliance. Having a documented expense policy helps your business maintain clear financial governance and provides an audit trail for expense decisions.

Related FAQ Articles

• What is the Policy Enforcer and how does it work?

• How do I enable or disable the Policy Enforcer?

• How do I upload a Travel & Expenditure policy document?

• How do I set up a recipient approval policy?