If a payment fails, you can recreate it to ensure your funds reach the intended recipient. Before you begin, make sure you have addressed the reason for the original payment failure. Common issues include insufficient funds, incorrect recipient details, or bank processing errors. Resolving these issues first will help prevent another failed attempt.

Next Steps:

1. Log into your OFX account, navigate to Payments in sidebar menu.

2. Navigate to the Failed tab.

3. Identify the failed payment and note the reason for failure. The Status column shows if the transaction is 'System declined' or 'User declined'.

4. Correct any issues related to the failed payment. You can contact OFX support, if you need any help.

5. Recreate the payment.

6. Monitor your account to confirm successful processing of the recreated payment.

Why is this important:

Recreating a failed payment promptly helps maintain your cash flow and ensures that your financial commitments are met on time. Understanding and resolving the cause of the failure reduces the risk of repeated issues and supports smooth business or personal transactions.

Related Articles

• How do I create a payment?

• What is Failed?

• Where can I search for why a payment has failed?