Unlocking your card allows you to resume making payments and transactions if your card was previously locked for security or administrative reasons. This process is straightforward and can be completed in just a few steps.

To unlock your card, follow these simple steps:

1. Log into your OFX account.

2. Navigate to Cards in the left sidebar menu.

3. Locate the Card: Find the card you want to unlock in either the Locked or Active tabs.

4. Select Action: On the card record under Action, click the ... (more options) menu.

5. Unlock the Card:

• Click the Unlock button. The card status will change to Active.

6. Alternatively, select the card you want to unlock. Select Unblock button.

7. Confirmation: Once unlocked, your card will be available for use immediately. You may receive an in-app notification or email confirming the change.

Why is this important:

Unlocking your card is essential for restoring access to your funds and ensuring you can continue making business payments or purchases without interruption. It also provides a secure way to manage your card status if it was locked due to suspected fraud or at your request.

Related FAQ Articles:

• How does a user create a new employee card?

• How does a user create a physical card?

• How do I lock my card?